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Response to consultation on Guidelines on arrears and foreclosure
Go backQuestion 2: Are there any additional requirements that you would suggest adding to the Guidelines? If so, outline the reason(s) for each proposed additional requirement.
The Guidelines should take into account that the consumer might not be willing to work together with the creditor (see above under Guideline 2.). Therefore, we suggest to add a provision to the Guidelines that clarifies the consumers’ obligation to co-operate with the creditor.Name of organisation
European Savings Banks Group
