- Question ID
-
2023_6788
- Legal act
- Directive 2015/2366/EU (PSD2)
- Topic
- Fraud reporting
- Article
-
Article 3.1
- Paragraph
-
7,11
- COM Delegated or Implementing Acts/RTS/ITS/GLs/Recommendations
- EBA/GL/2018/05 - Guidelines on fraud reporting under PSD2 (amended by EBA/GL/2020/01)
- Article/Paragraph
-
Article 3.1/7.11
- Name of institution / submitter
-
Mastercard Processing
- Country of incorporation / residence
-
POLAND
- Type of submitter
-
Other
- Subject matter
-
Fraud reporting
- Question
-
How we should treat the transactions that are initiated by PSP (for example refunds, chargebacks, etc.), but those transactions are related to cardholder's actions.
- Background on the question
-
As per Article 3.1/7.11 transactions should be reported by initiator to avoid doubling of transactions reporterd by several entities.
We have doubts if direct transfers like MoneySend, refund, reversal, chargeback and 2nd presentment the Issuer isn’t an initiator of these transactions, hence we are looking for legitimate confirmation.
- Submission date
- Status
-
Question under review
- Answer prepared by
-
Answer prepared by the EBA.