Skip to main content
European Banking Authority logo
  • Extranet
  • Log in
  • About us
    Back

    About us

    The EBA is an independent EU Authority.  We play a key role in safeguarding the integrity and robustness of the EU banking sector to support financial stability in the EU.

    Learn more
      • Mission, values and tasks
      • Organisation and governance
        • Governance structure and decision making
        • EBA within the EU institutional framework
        • Internal organisation
        • Accountability
      • Legal and policy framework
        • EBA regulation and institutional framework
        • Compliance with EBA regulatory products
      • Sustainable EBA
      • Diversity and inclusion
      • Careers
        • Vacancies
        • Meet our team
      • Budget
      • Procurement
    Close menu panel
  • Activities
    Back

    Activities

    To contribute to the stability and effectiveness of the European financial system, the EBA develops harmonised rules for financial institutions, promotes convergence of supervisory practices, monitors, and advises on the impact of financial innovation and the transition to sustainable finance.

    Start here
      • Single Rulebook
      • Implementing Basel III in Europe
      • Supervisory convergence
        • Supervisory convergence
        • Supervisory disclosure
        • Peer Reviews
        • Mediation
        • Breach of Union Law
        • Colleges
        • Training
      • Direct supervision and oversight
        • Markets in Crypto-assets
        • Digital operational resilience Act
      • Information for consumers
        • National competent authorities for consumer protection
        • How to complain
        • Personal finance at the EU level
        • Warnings
        • Financial education
        • National registers and national authorities responsible for handling complaints related to credit servicers
        • Frauds and scams
      • Research Workshops
      • Ad hoc activities
        • Our response to Covid-19
        • Brexit
    Close menu panel
  • Risk and data analysis
    Back

    Risk and data analysis

    To ensure the orderly functioning and stability of the financial system in the European Union, we monitor and analyse risks and vulnerabilities relevant for the regulation of banks and investment firms. We also facilitate information sharing among authorities and institutions through supervisory reporting and data disclosure.

    Learn more
      • Risk analysis
        • 2025 EU-wide stress testing
        • 2024 EU wide transparency exercise
        • Risk monitoring
        • Thematic analysis
      • Remuneration and diversity analysis
      • Pillar 3 data hub
      • Reporting
        • Reporting frameworks
        • Reporting Time Traveller
        • DPM data dictionary
        • Integrated reporting
        • Joint Bank Reporting Committee (JBRC)
      • Data
        • Registers and other list of institutions
        • Guides on data
        • Aggregate statistical data
        • Secondary reporting: data from Competent Authorities to the EBA
        • Data analytics tools
    Close menu panel
  • Publications and media
    Back

    Publications and media

    Communicating to all our audiences in the most effective way and using the most appropriate channels is crucial for us. Through our publications, announcements, and participation in external events, we are committed to reaching out to all our stakeholders to report about our policies, activities, and initiatives.

    Learn more
      • Publications
        • Guidelines
        • Regulatory Technical Standards
        • Implementing Technical Standards
        • Reports
        • Consultation papers
        • Opinions
        • Decisions
        • Staff papers
        • Annual reports
      • Press releases
      • Speeches
      • Interviews
      • Events
      • Media centre
        • Media gallery
        • Media resources
    Close menu panel

Breadcrumb

  1. Home
  2. Single Rulebook Q&A
  3. 2025_7468 ANNUAL REPORT ON NEW ARRANGEMENTS ON THE USE OF ICT SERVICES
Question ID
2025_7468
Legal act
Regulation (EU) No 2022/2554 (DORA Reg)
Topic
Other DORA topics
Article
28
Paragraph
3
COM Delegated or Implementing Acts/RTS/ITS/GLs/Recommendations
Not applicable
Article/Paragraph
0
Type of submitter
Consultancy firm
Subject matter
ANNUAL REPORT ON NEW ARRANGEMENTS ON THE USE OF ICT SERVICES
Question

Pursuant to the provisions of Chapter V, Section I, Article 28, Paragraph 3, of the DORA Regulation, which states:

“Financial entities shall report at least yearly to the competent authorities on the number of new arrangements on the use of ICT services, the categories of ICT third-party service providers, the type of contractual arrangements and the ICT services and functions which are being provided.,”

we kindly request clarification on whether this provision requires a separate and specific communication in addition to the Register of Information, or whether the communication of such data is already fulfilled through the annual submission of the same Register, constituting a single compliance obligation.

In the event that a separate communication is required in addition to the annual submission of the Register of Information, we kindly request clarification on the meaning of the term "categories of third-party ICT service providers" as mentioned in Chapter V, Section I, Article 28, Paragraph 3 of the DORA Regulation.

Background on the question

Article 28(3) specifies the obligation to report annually the number of new agreements with ICT suppliers, their categories, the type of contracts and the ICT services provided.

However, some questions of interpretation remain open, including:

  • The nature of the reporting: it is unclear whether this obligation should be considered a separate fulfilment from the annual submission of the Register of Information, which already includes details on ICT suppliers and contracts.

    For example, if a financial entity enters into 10 new ICT contracts with different suppliers in a year, these contracts will be included in the Register of Information. It remains to be clarified whether separate reporting is also required and, if so, how to correctly categorise suppliers.

  • The definition of "categories of third-party ICT service providers": the Regulation does not specify whether this term refers to standardised classifications (e.g. cloud providers, data centres, cybersecurity) or to criteria defined independently by financial entities, and no further evidence was found on this.

    For example, in the case where a financial entity enters into a new contract with a cloud provider for the storage of critical data, the question arises as to which category should be used to classify this provider, whether generically "cloud provider" or another category not explicitly defined.

Submission date
27/05/2025
Rejected publishing date
04/09/2025
Rationale for rejection

This question has been rejected because the matter it refers to is answered in Q&A DORA 170 (EBA 2025_7309).

Status
Rejected question

Footer

EUROPEAN BANKING AUTHORITY

Our mission is to contribute to the stability and effectiveness of the European financial system through simple, consistent, transparent, fair regulation and supervision that benefits all EU citizens.


UE logoAn agency of the EU

EU Agencies Network logoEU Agencies Network

EMAS logoSustainable EBA

Contact us

  • Contacts
  • Ask a general question
  • Send a press query
  • Ask a regulatory question
  • Request access to documents
  • File a complaint
  • Whistleblower reports

Stay up to date with our work

  • Subscribe to our email alerts
  • News & press RSS feed

Follow us on Social media

  • Bluesky
  • LinkedIn
  • X
  • YouTube

Find out about us

  • The EBA at a glance
  • Vacancies
  • Privacy policy
  • Legal notice
  • Cookies policy
  • Frauds and scams

Explore related sites

  • EIOPA
  • ESMA
  • ESRB
  • CEBS archive