European Banking Authority draft Regulatory Technical Standards outlining requirements, templates, and procedures for handling complaints under MiCAR (Markets in Crypto-assets Regulation), including stakeholder feedback and cost-benefit analysis.
The European Banking Authority (EBA) today published the final draft Regulatory Technical Standards (RTS) that set out the requirements, templates and procedures for handling complaints received by issuers of asset reference tokens (ARTs). The draft RTS fulfil a mandate conferred on the EBA in the Markets in Crypto-Assets Regulation (MiCAR) and were developed in close cooperation with the European Securities and Markets Authority (ESMA).
The European Banking Authority (EBA) today published its final Guidelines on national lists or registers of credit servicers. The Guidelines are addressed to Competent Authorities managing the lists or registers and specify i) the content of the lists or registers, ii) how they should be made accessible, and iii) the deadlines for updating them. Furthermore, the lists or registers should facilitate borrowers’ access to information on complaint handling procedures offered by competent authorities.
EBA guidelines outlining requirements for EU Member States to establish and maintain national lists or registers of credit servicers under Directive (EU) 2021/2167, ensuring transparency and compliance in credit servicing activities.