Payment services and electronic money


The EBA's work in the area of payments and electronic money is aimed at ensuring that payments across the EU are secure, easy and efficient. The regulatory output in this section includes the technical standards and guidelines under the revised Payment Services Directive (PSD2); the mandate conferred on the EBA in the Interchange Fee Regulation (IFR); the EBA Guidelines on the security of internet payments; and the EBA's views on financial innovations in the payments sector, such as ‘virtual currencies'. 

Technical Standards, Guidelines & Recommendations

  • Guidelines on the conditions to be met to benefit from an exemption from contingency measures under Article 33(6) of Regulation (EU) 2018/389 (RTS on SCA & CSC)

    These Guidelines clarify a number of issues identified by market participants and competent authorities in relation to the four conditions to be met to benefit from an exemption from the fallback option envisaged under Article 33(6) of Regulation (EU) 2018/389 (RTS) on strong customer authentication and common and secure communication (SCA and CSC).

    Status: Under development

  • Extension of the application of the Joint Committee Guidelines on complaints-handling to the new institutions under PSD2 and MCD

    The proposal, which does not envisage any changes to the substance of the existing Guidelines, will ensure that an identical set of requirements for complaints-handling continues to apply to all financial institutions across the banking, investment and insurance sectors. The extension of the scope will provide consumers with the same level of protection, irrespective of which regulated product or service they are purchasing and which regulated institution they are purchasing it from.

    Status: Under development

  • RTS on Home-Host cooperation under PSD2

    The RTS specify the framework for cooperation and the exchange of information between competent authorities of the home and host Member States. The RTS also clarify the type of information as well as the templates to be used by payment institutions when reporting to the competent authorities of the host Member States on the payment business activities carried out in their territories.

    Status: Under development

  • Guidelines on fraud reporting under PSD2

    The Guidelines, which are addressed to payment service providers and competent authorities, are aimed at contributing to the objective of PSD2 to increase the security of retail payments in the EU.

    Status: Under development

Opinions, Reports and other Publications