Guidelines on the use of remote customer onboarding solutions

  • Status: Final and translated into the EU official languages

The Guidelines on the use of remote customer onboarding solutions set out a common understanding by competent authorities of the steps financial sector operators should take to ensure safe and effective remote customer onboarding practices in line with applicable anti-money laundering and countering the financing of terrorism (AML/CFT) legislation and the EU’s data protection framework.

Summary of document history

Previous versions Current version Ongoing versions

Final report Guidelines on the use of remote customer onboarding solutions

  • Status: In force
  • Application date:
  • Compliance deadline:
Documents
Guidelines on the use of remote customer onboarding solutions

(406.93 KB - PDF) Last update 30 March 2023

EBA GL 2022 15 - GLs on the use of Remote.xlsx

(53.84 KB - Excel Spreadsheet) Last update 30 October 2023

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