In each EU Member State, there are national authorities competent for the protection of consumers' rights when dealing with credit or financial institutions.
Understand your rights in personal finance and banking issues at the EU level.
As a consumer you have the right to complain against a credit or financial institution in case you are not satisfied with the products or services provided.
The EBA clarifies the preparedness required from UK financial institutions, the changes that EU-based payment service providers will need to make when facilitating cross-border payments to the UK, the access to accounts and deposits held in the UK.
Consumers have to face financial decisions on daily basis. The EBA takes a leading role in promoting transparency and fairness for consumer financial products, including by reviewing and coordinating financial literacy and education initiatives by the competent authorities.
EBA can prohibit or restrict in the Union the marketing, distribution or sale of structured deposits under certain circumstances.