Consumer corner

National competent authorities for consumer protection

In each EU Member State, there are national authorities competent for the protection of consumers' rights when dealing with credit or financial institutions.

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Warnings

The EBA is closely monitoring existing and new financial activities and may issue warnings in case of potential harm to consumers.

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How to complain

As a consumer you have the right to complain against a credit or financial institution in case you are not satisfied with the products or services provided.

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Product intervention powers

EBA can prohibit or restrict in the Union the marketing, distribution or sale of structured deposits under certain circumstances.

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Personal finance at the EU level

Understand your rights in personal finance and banking issues at the EU level.

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